Buy Back Policy

At Shree Padmavati Jewellers, we offer a Cash Buyback Policy for jewellery, solitaire diamonds, and gold coins/bars purchased from www.shreepadmavatijewellers.com and any other online marketplaces.

Please note the following details regarding our Buyback policy:

• The buyback policy is applicable for jewellery, solitaire diamonds, and gold coins after 14 days from the date of purchase.

• You can return your gold jewellery, gold coin/bar, diamond/precious gem jewellery at any Shree Padmavati Jewellers outlet with a valid invoice or by returning the product to the registered address mentioned on www.shreepadmavatijewellers.com.

• Standard rate deduction policy on the prevailing price of gold will be applicable on the gold component of your jewellery, gold coin/bar.

• The gold rate at our retail store or online at www.shreepadmavatijewellers.com, where the buyback occurs, will be regarded as the benchmark gold rate.

Valuation & Buyback Rates

• Gold Jewellery: 96% of the benchmark gold rate.

• Diamond Jewellery: 96% of the benchmark gold rate and 90% of the prevailing diamond carat rate of the day after deducting any discount given at the time of purchase.

• Era or Uncut Diamond Jewellery: 96% of the benchmark gold rate and 80% of the invoice value of uncut diamonds after deducting discounts.

• Precia (Ruby, Emerald, Sapphire) Jewellery: 96% of the benchmark gold rate and 70% of the invoice value of precious stones after deducting discounts.

• Solitaire Loose Diamonds: 90% of the prevailing diamond carat rate of the day after deducting applicable discounts.

• Solitaire Diamond Studded Jewellery: 96% of the benchmark gold rate and 90% of the prevailing diamond carat rate of the day after discounts.

• Platinum Jewellery: 97% of the benchmark platinum rate and 90% of the prevailing diamond carat rate of the day after discounts.

• Gold Coins: 96% of the benchmark gold rate.

• Silver Articles:

  • 90% of the benchmark silver rate for 92.5 purity.

  • 75% of the benchmark silver rate for 80 purity.

Required Documentation

To sell your gold, customers must provide one of the following identity proofs:

• Electoral ID

• Aadhaar Card

• Driving License

• Passport

• PAN Card

Fair Value Assessment

Our buyback policy ensures fair value for your jewellery and diamonds. The prevailing gold and platinum prices at our store will be used for valuation.
Prevailing Price = Gross price – % Discount at purchase.

Approval and Evaluation

All exchanges/buybacks are subject to a quality check by our experts or a certified laboratory, which may take up to 4 working days.
Shree Padmavati Jewellers reserves the right to determine the final buyback value based on product condition, quality, and market value.

Refund Method

Refunds will be processed via account payee cheque or RTGS/NEFT only in the name of the original customer as per the invoice, within 7–10 business days.

Additional Terms

• For custom-made or altered products, only Exchange after 14 days and Buyback policies apply.

• Policies may vary for select products or promotional periods.

• The company reserves full discretion to permit exchanges or buybacks and to amend terms without prior notice.

• All disputes are subject to the jurisdiction of the courts at [Your City/Location, e.g., Ahmedabad].

For any further clarification or assistance, please contact our support team at care@shreepadmavatijewellers.com or visit your nearest Shree Padmavati Jewellers store.